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Consultative services to optimize your business operations.
Use generative AI to increase your creativity and innovation.
Show improvement in a period of economic uncertainty.
At The BTS Group, we understand that there’s a lot of information – and sometimes just plain exaggeration – around generative AI. That’s why we offer consulting services designed to cut through the noise and help you make informed decisions about what AI can actually do for your business. Whether you’re just looking to train your team on AI tools or want to build and maintain custom AI agents, we tailor our approach to fit your unique needs. Our goal is to keep things as simple and practical as possible, so that solutions are easy to adopt and scale. As seasoned IT professionals, we never lose sight of the importance of data security. Every recommendation we make is grounded in protecting your systems and ensuring your information stays secure. With BTS, you get the clarity, confidence, and expertise needed to use AI the right way.
Of Global Knowledge Workers Use AI In Their Daily Work
Of Users Say It Helps Them Save Time And Focus On Wha’ts Important
Of AI Users Are Bringing Their Own AI Tools To Work (BYOAI)
Of Leaders Say They Need To Adopt AI To Stay Competitive
*Source: 2024 Work Trend Index Annual Report from LinkedIn & Microsoft
Generative AI helps teams complete tasks faster by automating repetitive work such as drafting emails, generating reports, and summarizing meetings. This allows employees to focus more on strategic, high-impact work.
By providing instant suggestions, content ideas, and design concepts, generative AI acts as a powerful brainstorming partner. It helps overcome creative blocks and sparks new approaches that might not surface through traditional methods.
Generative AI can tailor interactions based on individual customer preferences and behaviors. This personalization improves customer satisfaction and loyalty, as clients feel understood and valued by the company.
"BTS has forward-thinking professionals. They are always thinking about positioning IBS appropriately for the future as well as making sure that everything is working today. IBS used BTS twice in dire situations and they performed perfectly when we needed them most."
Derek Butcher - Owner, Industrial Bolt & Supply, Inc.
"The bottom line? BTS Has a business and pricing approach which works well for small businesses with unique complexities. Plus, they bring a breadth of experience most small businesses cannot afford. You will find it worth your time to talk with them."
Ben Page - CFO, GoAhed Software
"Phil is a talented and detail oriented go getter. He has great technical skills and is a seasoned business professional, who can apply his experience to any situation. He has a great work ethic and possesses the confidence to quickly assess a situation and make clear decisions."
Allen Otto - Owner, Computer & Connectivity Services
"I would highly recommend The BTS Group to any company looking for a better way to do business."
Craig Dye - Owner, Old Town Builders
Generative AI refers to artificial intelligence systems that can create content such as text, images, music, code, and more. These models are trained on large datasets and can generate new, original outputs based on prompts.
Generative AI is widely used in content creation, marketing, customer service, software development, education, and design. Popular applications include writing assistance, chatbots, image generation, and coding tools.
Prompt engineering involves crafting specific inputs to guide the output of generative models, ensuring the generated content meets desired criteria.
Generative AI is highly capable but not perfect. It can sometimes produce incorrect or misleading content, so it’s best used as a tool to support human work rather than as a fully autonomous solution.
Not at all. Many AI tools are designed for non-technical users, offering simple interfaces that let you input prompts and receive outputs with little to no learning curve.
It depends on the provider. Many reputable AI platforms offer privacy settings that allow you to opt out of data retention. Always review the terms of service and privacy policies of the tool you’re using.
Yes – when used responsibly. Businesses should ensure they use reputable AI tools, understand their limitations, and implement safeguards to prevent the spread of incorrect or biased information.
Yes. Many platforms allow fine-tuning or customization based on your company’s data, tone, or style preferences. Some enterprise tools offer private, secure models tailored to your workflows.